Joyce B. Santis is the Chief Operating Officer for Sonora Quest Laboratories, LLC, a joint venture between Quest Diagnostics Incorporated (a Fortune 400 company) and Banner Health (one of the largest non-secular health delivery system in the U.S.). She joined Sonora Quest in 1998.
Joyce has over thirty years of hospital and reference laboratory experience encompassing technical, teaching, consulting and management duties. During her career, she has been actively involved in numerous professional organizations, including the Clinical Laboratory Management Association. She currently serves on the Clinical Advisory Committee of DeVry University, the Phoenix Metro Advisory Board of the Great Western Division of the American Cancer Society and the Board of Advisors for the ASU/W.P. Carey School of Business Center for Services Leadership. She is a certified Six Sigma Green Belt. Joyce holds individual Bachelor of Science degrees in Biology and Medical Technology, as well as an M.B.A. in Health Care Management.